tiny rant about mobile network operator contract schemes...
Terminating your contract with a mobile network operator in Germany is ridiculous...
You need to
1. \"prebook\" the termination of the contract online,
2. call them via phone to confirm,
3. being confronted with some call-center agent* who tries to guilt-trap you to stay in your contract for full 10 minutes with phrases like \"it's honestly not a smart decision to switch to another company\" or \"it is really, really sad to see someone make a bad decision\", dismiss your wish to terminate the contract while also trying to call you out for not having payed all invoices yet (they use SEPA automatic bank transfer every month on the 19th, so I am not late on anything at all, nor do I appoint the payment - they do)
I rate #simplytel 0/5, this feels like a complete scam.
* While that person was extremely rude during the whole conversation and especially from the point on that I ensured, that I REALLY want to terminate and I do not care what they may offer, I blame the company rather than the person. I am sure the call-center agents have to fulfill some quotas and may even be monitored constantly
", "mediaType":"text/html", "attachment":[], "tag":[ {"type":"Hashtag","name":"#simplytel","href":"https://social.jayvii.de/tags/simplytel"} ], "type":"Note", "id":"https://social.jayvii.de/objects/u9BbKYd_gPA" }